Technical Help Desk
Welcome to the CBe-learn technical help desk. Here you will be able to find solutions to common technical problems.
Hours of Operation
Monday to Friday 9:00am to 4:00pm
Getting Started with Online Learning
Are you ready to learn online? View the link below for helpful information regarding accessing Desire2Learn (D2L) and your course content.
ACCESSING D2L AND COURSE CONTENT.pdf brochure
D2L Support
- Where can I find the D2L login link?
- I attend Chinook Learning Services and take courses with CBe-learn, how do I login to D2L?
- I am a Chinook Learning Services student only, how do I log in the D2L?
- I am attending another CBE high school, how do I log in the D2L?
- I am not attending another CBE high school and only taking courses with CBe-learn, how do I log in the D2L?
- Sending Email
- Finding Your Courses
- Submitting Assignments (Using the Dropbox)
- Remove The Login Screen After Viewing A MS Word Document
- Using Your Locker
If you don't see what you are looking for here, look in the FAQ section for more help.
Setting Up Your Browser Correctly
Internet Explorer
- Turn Off Ad-Block
- Turn Cookies On
- Enable JavaScript
- The instructor changes content in my course yet I do not see any changes? Clearing Temporary Internet Files
Netscape
- Turn Off Ad-Block
- Enable JavaScript
- The instructor changes content in my course yet I do not see any changes? Clearing Temporary Internet Files